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Parking & exit

What if a gate will not open or a site is closing?

Use the site’s authorised assistance route.

Stop in a safe place and contact the site attendant or posted assistance number. Follow the facility’s authorised ticket and exit procedure; never follow another vehicle through a closing barrier.

Keep the provider confirmation, payment reference, and relevant times if a charge needs review. Do not post a full payment card number or sensitive identity document.

The GoParrk contact form supports prelaunch enquiries and account issues. It does not operate physical gates or provide emergency dispatch.

Need help with your situation?

Send the team some context. Don’t include passwords, sign-in codes, or payment details.

Contact GoParrk